The easiest way to delete the drivers was in the File Explorer.Ģ. #Dell b2360dn printer driver issue drivers# Restart the computer and verify that the printer and driver have been removed. If not, delete them again, restart the computer, and check again until everything is cleared.
Refer to these links for how to download and install the drivers: When you finish this step, restart the print spooler if you had stopped it.ĭisconnect everything that goes into the printer and disconnect the other ends of those cables, too. #Dell b2360dn printer driver issue how to# The directions about using compatibility mode and running the file as Administrator are extremely important!Ĥ. If the Dell Setup Wizard offers to create the driver directory because it does not already exist, that's a good sign! Later the Setup Wizard will say that it has completed but that's not the truth. The next screen will give you an opportunity to doĪ test print and let Dell monitor your printer usage. Answer the questions but do not request the test print. I was never able to get the test print to work at this point. Next you will see the screen about faxing and scanning. The Device Manager and Devices and Printers to see the status of the printer. Make sure that it shows up under Printers and not under Other Devices. If it says something about installation in progress, that's bad news. Or you see a Windows application that tells you that your device has not been fully installed, you will need to go back to Step 1. Another bad omen is a cartridge stall error on the printer. Otherwise, power down the computer and the printer and do a coldĥ. (Mine reads as Dell Photo AIO Printer 966.) If so, you'll soon be hearing the familiar sound Check again in Devices and Printers and the Device Manager to see that the status of the printer is okay and that it is designated as your default printer. #Dell b2360dn printer driver issue drivers#.#Dell b2360dn printer driver issue how to#.